Here's our roundup of the people, product and partner news from the global travel industry this week.
This roundup was created with the help of ChatGPT.
BEONx, Micros South Africa
BEONx has partnered with Micros South Africa, a division of Adapt IT, in an effort to expand access to artificial intelligence (AI)-powered revenue management tools to more hotels across South Africa’s hospitality sector and in the wider region.
The collaboration brings BEONx’s revenue management system together with Micros’ two decades of local industry expertise. Hotels using the platform can automate pricing, improve forecasting and adapt quickly to market shifts while saving significant manual effort. Micros South Africa will provide on-the-ground support to ensure smooth implementation.
Teplis Travel, Spotnana
Corporate travel management company (TMC) Teplis Travel has partnered with Spotnana to launch a unified global travel platform powered by Spotnana Cloud for TMCs.
The collaboration combines Teplis’ personalized service with Spotnana’s modern travel infrastructure, offering real-time data access, integrated self-service tools and streamlined operations. Clients can benefit from faster deployments, seamless HR and expense tool integration and access to global content.
Rezio, PayPal
Rezio, the travel booking system under KKday, is marking its fifth anniversary with more than 6,000 users and 10 million travelers served. As part of its push to support small and mid-size operators, Rezio has partnered with PayPal and Taiwan’s PAYUNi to expand local and cross-border payment options.
The platform also introduced immersive virtual tours through a collaboration with iStaging. To boost digital adoption, Rezio launched a transformation subsidy program offering support for system fees, consulting and ad credits.
GuideGeek AI’s travel tools
The Colorado Tourism Office, NYC Tourism + Conventions and Tourism New Zealand have each launched custom AI travel tools powered by Matador Network’s GuideGeek platform to enhance trip planning and visitor engagement. Colorado’s “Colorado Concierge,” NYC’s “Libby” and New Zealand’s AI trip planner offer personalized, real-time itineraries and local tips based on extensive destination data and 1,000+ travel integrations.
Tourism New Zealand also used the AI to support the launch of its fully playable Minecraft destination, blending gaming and real-world travel planning. These tools aim to streamline discovery, reduce booking friction and drive global visitation.
Eviivo adds SMS, WhatsApp
Hospitality tech company Eviivo has integrated SMS and WhatsApp into its AI-powered guest manager, allowing hotels and short-term rental operators to manage guest communication across all major platforms in a single inbox.
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The new feature supports real-time, two-way messaging and caters to regional preferences—SMS in the United States, WhatsApp in Europe—helping properties cut through email clutter and reach guests on their preferred channels. With 5x higher open rates than email, early adopters report time and cost savings.
Casago, Wheelhouse
Casago has named Wheelhouse its exclusive pricing and revenue management partner following a year-long evaluation of tech providers. The move comes after Casago’s May 2025 acquisition of Vacasa and will see Wheelhouse power pricing across its expanded U.S. network.
Casago cited Wheelhouse’s hybrid pricing model, data science capabilities and collaborative approach as key factors in the decision. The platform enables local teams to tailor pricing strategies while maintaining centralized oversight, which is ideal for Casago’s franchise-led model. The phased rollout is underway, with full integration expected by early 2026. Wheelhouse also brings portfolio analytics, forecasting and real-time performance tracking.
Intrepid Travel’s VP
Intrepid Travel has promoted Louise Laing to vice president of USA marketing, marking a strategic shift in its North American leadership model.
Reporting to Americas president Leigh Barnes, Laing will lead all U.S. marketing efforts across brand, digital, media and consumer channels. The appointment aligns with Intrepid’s 2030 growth plan and follows a restructuring that separates U.S. and Canadian operations. Laing, who previously led ANZ marketing and drove post-pandemic growth, will relocate from Melbourne to Seattle, reinforcing the city’s role as Intrepid’s U.S. hub. Her experience includes roles with Booking.com, Jetstar, Tourism Australia and Visit Victoria.
Ireckonu’s marketing automation feature
Ireckonu has launched a new marketing automation feature to help hotels deliver personalized, multi-channel campaigns using real-time guest data and AI. Integrated with its customer data platform and middleware, the tool allows hoteliers to build targeted segments and activate campaigns via email, SMS, WeChat or WhatsApp.
Features include AI-driven segmentation, churn prediction and dynamic content. The platform replaces multiple tools, streamlines operations and improves ROI. “We’re giving hoteliers the tools to deliver personalized experiences at every touchpoint,” said CEO Jan Jaap van Roon. The launch supports Ireckonu’s mission to drive efficient, data-powered guest engagement across the hospitality industry.
PriceLabs, Booking.com
PriceLabs has been certified as an official Booking.com Connectivity Partner and launched a new direct integration for short-term rental hosts and property managers. The update allows users to automate and optimize pricing on Booking.com without needing a property management system, enabling real-time rate updates and fewer manual tasks. It also makes it easier for hosts not yet on Booking.com to expand their reach.
“This partnership sets a new standard for revenue management and global distribution,” said PriceLabs co-founder Richie Khandelwal. The move reinforces PriceLabs’ role as a trusted platform powering pricing for over 500,000 listings worldwide.
Frontier Airlines’ travel flexibility feature
Frontier Airlines has launched “Disruption Assistance for Any Reason,” a new add-on that gives travelers more flexibility during delays or cancellations. Available exclusively on FlyFrontier.com, the feature lets customers rebook on any airline or request a full refund while keeping their original Frontier booking.
Powered by Hopper’s B2B arm, HTS, the tool provides real-time alerts and automated solutions during disruptions. “We’re giving travelers more control and confidence when plans change,” said Bobby Schroeter, Frontier’s chief commercial officer. The benefit is part of Frontier’s mission to create a more customer-focused experience and will roll out to its app in the near future.